Technical Core Competence
Since 1975, CTDI has steadily built our business on a foundation of technical expertise and a reputation for excellence.  The result is the most diverse repair capabilities portfolio in the world, crossing all traditional manufacturer and technological boundaries. CTDI takes pride in being the largest independent telecommunications repair service provider, serving carriers and OEMs around the globe. 

E.Business: Web-Enabled Ordering & Tracking
In light of continual change  on the telecommunications landscape, a global service solution must provide more than an impressive facilities list.  Information Technology and the Internet are key factors in CTDI’s ability to service all customers, all over the globe. CTDI’s Electronic Tracking and Ordering System, ETOS, provides our customers with the ability to order telecommunications equipment on-line, and to track the progress of that order via the web. ETOS is a powerful tool, exclusively available through CTDI, and proven to increase customer satisfaction. 
 

Quality
Mission Statement
"CTDI will achieve second-to-none quality status in serving the Telecommunications Industry by making a commitment to continual improvement throughout the company."

Registrations
CTDI has facilities registered to one or more of the following industry standards: TL 9000, ISO 9001 and ISO 14001. These registrations encompass Repair Services, Logistical Services, Installation Services and Network Engineering Services.
These certifications and our corporate-wide commitment to the highest quality standards gives our customers the confidence that the processes are in place to execute and perform best-in-class services consistently.  To ensure the highest quality performance, CTDI continually benchmarks our testing and repair processes to industry standards.

Customer Base

• All regional Bell Operating Companies
• Major Wireline and Wireless carriers
• Original Equipment Manufacturers (OEM's)
• International customers

  CTDI offers more

Value Added Services:
Offering more in a extremely
competitive market
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Services Portfolio:
CTDI offers an extensive portfolio for whatever your telecommunications needs are.
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Information Technology:
Core group of experienced
telecommunications specialists 
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Supplier Diversity:
CTDI is committed to doing business with minority, woman, and disabled veteran businesses
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Leadership:
Core group of experienced
telecommunications specialists 
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